Frequently Asked Questions

Find answers to common questions about Clyme’s innovative home decor products, shipping options, returns, and more. Discover how our products can enhance your space and fit seamlessly into any decor style.

HOW LONG DOES SHIPPING TAKE?

Our estimated delivery time is approximately 10 - 14 days. Once your order is shipped, we’ll send you a tracking number so you can monitor its journey to your doorstep.

WHAT IS YOUR RETURN POLICY?

We want you to love your purchase! If you’re not completely satisfied, we offer a hassle-free return policy within 30 days of receiving your order. Items must be in original condition. Contact our support team for assistance with your return.

WHAT SHOULD I DO IF MY ITEMS ARRIVES DAMAGED?

If your item arrives damaged, please contact us within 48 hours of receiving it. Send us a photo of the damaged product and packaging, and we’ll arrange for a replacement or refund as quickly as possible.

DO YOU OFFER DISCOUNTS OR PROMOTIONS?

Yes! We often have special promotions, discounts, and seasonal sales. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.

CAN I CHANGE OR CANCEL MY ORDER AFTER IT'S PLACED?

We start processing orders as soon as they’re placed to ensure fast shipping. If you need to make changes or cancel your order, please contact us within 24 hours of placing it. After this period, we may be unable to make adjustments.